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Privacy Policy

Last Updated: Jan. 1, 2026

Butler Integrated Neighborhood Solutions (B.I.N.S.) ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our residential services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies you personally as well as data necessary to perform our services at your property.

A. Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Billing address

B. Service & Location Data

  • Service Address: The physical location where bin valet or cleaning services are performed.

  • Trash Collection Schedule: Information regarding your municipal pickup days to coordinate our services.

  • Property Access Information: If applicable, we may collect gate codes, alarm disarm codes, or specific instructions required to access your bins. We treat this data with the highest level of security.

C. Payment Information

  • Credit/debit card details and billing information. Note: We utilize third-party payment processors (e.g., Stripe, Square, PayPal) to handle transactions. We do not store your full credit card numbers on our internal servers.

2. How We Use Your Information

We use the data we collect to deliver the "Concierge" experience you expect. Specifically, we use it to:

  • Provide Services: Schedule and execute bin roll-outs, roll-backs, and cleanings.

  • Process Payments: Facilitate billing for membership subscriptions or on-demand services.

  • Communicate: Send you service alerts (e.g., weather delays, holiday schedule changes) or confirmation of completed services.

  • Customer Support: Respond to your inquiries, comments, or troubleshooting requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

Third-Party Service Providers We may employ third-party companies to facilitate our service (such as payment processing or email management). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

The security of your data is a top priority for us. We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure.

  • Access Codes: Any gate codes or property access information provided to B.I.N.S. are stored securely and accessible only to authorized field technicians strictly for the duration of the service window.

5. Children's Privacy

Our services are not addressed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Butler Integrated Neighborhood Solutions 

  • Phone: (405)458-0976

  • Email: info@binsok.com

  • Website: www.binsok.com/contact_us